Conflict is a given in the workplace. With so many different personalities under one roof, you’re bound to clash with someone in the office. The way you deal with though, can affect the environment you and others work in.

Conflict can come in many forms. It can be a disagreement with how a particular process at work should play out, a personal disagreement that festers between two or more people, or it can simply be that two or more people with completely different personalities just don’t get along. Here are a few tips we’ve put together on how to deal with conflict in the office:

 

 

 

Report it

Now that you are aware of the conflict, whether it is involving you or someone else, report it. Either to your manager or if your business has one, a HR representative. The issue has to be dealt with correctly and maturely, so don’t hesitate to communicate it so that it can be resolved quickly and appropriately.

Now the conflict has been raised to the manager’s attention, the situation can be managed. If a disagreement cannot be resolved on a one to one basis, it may be better resolved in a meeting with a more senior member of your team, and those involved. Dealing with the situation head on, although awkward and uncomfortable, will create a better atmosphere in the workplace.

 

 

Coping Mechanisms

Coping Mechanisms

If the conflict involves you and is occurring on a daily basis, try some coping mechanisms  to keep yourself calm while you’re at work. If you are constantly bothered by this conflict e.g. a co-worker continuously criticises your work openly, or is difficult to communicate with, try and count to ten to calm yourself when you are feeling frustrated. Don’t react and become emotionally involved – put it to the back of your mind and try to be as professional as you can.

 

 

Improve Communication

Communication is essential within the workplace. Choosing not to improve it or adapt the way you communicate with different people could cause conflict to arise, or increase the frustration between a group of co-workers. Managers or supervisors should openly encourage communication.

 

 

Accept that conflict will happen

No matter what job you are in or what industry it is, there will no doubt be some form of conflict. How big that conflict becomes is down to how it is handled. If the conflict is left unresolved, it can get worse. Some people believe that disagreements can lead to more drive, ambition and more creative energy – but this should be managed carefully in the event that it starts to create a negative atmosphere, ultimately affecting how the business moves forward, and how you feel about going to work every day.

 

Want more career advice? We have plenty more tips to share here.

Starting A New Job

Congratulations, you’ve got the job! But now you have it, you might also be experiencing a lot of emotions before your first day, like anxiety, fear, stress, determination or motivation. It’s perfectly okay to feel all of these things, but remember that although nerve...

Which skills shine the most on a Mechanic’s CV?

Mechanics inspect, fix and maintain vehicles. They will regularly carry out diagnostics, repairs and services on vehicles, following procedures and ensuring the highest possible standards are maintained. Before we hone in on the desired skills a mechanic should have,...

MOT Tester Job Description

What does an MOT Tester do? A nominated MOT tester is someone who is qualified to carry out MOT tests. Responsibilities might include: Customer service in relation to MOTs Applying your experience as a skilled mechanic to the role What qualifications do you need to...

Vehicle technician job description

What does a Vehicle Technician do? A Vehicle Technician works on all vehicle mechanics and electrics, from engines and exhaust systems to air-conditioning and security. Responsibilities might include: Finding faults; Carrying out standard servicing, repairs and...

Share This